Resources
Knowledge Base
Tutorials, documentation, FAQs, and troubleshooting for the MernCrest platform.
Documentation
Domain & DNS basics
Understand nameservers, A records, and how DNS points to your hosting.
Documentation
Invoices and payment reminders
View invoices, pay online, and understand renewal reminders.
FAQs
How to create a support ticket
Open tickets from the portal, live chat, or WhatsApp — all sync to CRM.
Troubleshooting
Reading VPS resource graphs
CPU, RAM, disk, bandwidth, uptime, backup, and SSL status explained.
Tutorials
Enabling SSL and HTTPS
Secure your site with Let's Encrypt or commercial SSL certificates.
Tutorials
Getting started with the Customer Portal
Create your account, verify email, and manage all services from one place.